Peace of Mind
Email is the heart your business, and we're here to ensure your mission-critical infrastructure has the support it needs 24/7.
Our support plans have flexibility built-in so that you can deploy as many or as few servers as you need across multiple regions without additional costs.
- Business Hours (0900-1700 US Eastern) Live Support.
- Email, Portal Support.
- Access to shared Discord support channel.
Support for standard configurations using our policy helpers.
- Extended Hours (0800-1900 US Eastern) Live Support.
- 24/7 SEV 1 Support SLA.
- Email, Chat, Portal, Phone Support.
- Dedicated Discord or Slack Connect channel for support.
- Support for any user policy scripts and configuration.