Support
Let's Talk
Peace of Mind
Email is the heart your business, and we're here to ensure your mission-critical infrastructure has the support it needs 24/7.
Our support plans have flexibility built-in so that you can deploy as many or as few servers as you need across multiple regions without additional costs.
Community Support
Our community is available online to help you learn and use KumoMTA!
Silver Support
- Business Hours (0900-1700 US Eastern) Live Support.
- Email, Portal Support.
- Access to shared Discord support channel.
Support for standard configurations using our policy helpers.
Gold Support
- Extended Hours (0800-1900 US Eastern) Live Support.
- 24/7 SEV 1 Support SLA.
- Email, Chat, Portal, Phone Support.
- Dedicated Discord or Slack Connect channel for support.
- Support for any user policy scripts and configuration.